New Services in Response to Customers’ COVID-19 Pandemic Concerns
As some of you know, I visit all of the Yates businesses on a near daily basis and after speaking with customers, I know that there is a growing concern about the spread of COVID-19. In an effort to do our part in keeping our customers, team members and their families healthy and safe, we are introducing two new services at Yates Automotive:
Complimentary White Glove Vehicle Pickup & Delivery Service – Yates Automotive will provide free local pickup and delivery of customers’ vehicles that require repair, maintenance and detailing services. If you would like to schedule a pickup service, please give us a call at (703) 215-3434.
Complimentary Full-Service Gas Pump Attendants – Yates Automotive’s Sunoco station in Del Ray/Old Town will provide the option of full service at the pumps at self-service gas prices. One of our friendly team members will ask you if you would like full service when you pull up to the pump. This is a completely optional service - self-service is still available. Please choose which ever option you feel most comfortable with - we are here to help! As always, Yates Automotive will continue to donate 2¢/gallon purchased to a local charity through their Give Your Two Cents program. (March’s local charity is Make-A-Wish® Mid-Atlantic.)
Although the dining room and patio is now closed at Lena's Wood-Fired Pizza & Tap, we are providing Curbside Pick-up and free delivery via UberEats for our loyal guests and hope you might find little moments of joy while dining in the comfort of your home.
Additionally, as the closure of Lena's will be a devastating hit to our team members, many of whom have become your friends, and we'd like to invite you to join us in helping them. Purchase a gift card online today through reopening and 50% of all gift card sales will be donated directly to a dedicated employee relief fund. As a special thank you for your support, all gift card purchases of $25 or more will receive a 20% bonus gift card for use at any of our ARP restaurants.
As a reminder, we also provide these services as well at our other businesses:
Complimentary Free Pickup & Delivery Service at Yates Dry Cleaning – Yates Dry Cleaning provides free local pickup and delivery of customers’ dry cleaning and home goods orders.
Online Photo Estimates at Yates Collision - Yates Collision now offers online auto body repair estimating. Customers can easily send damage photos to Yates Collision from the convenience of their mobile device.
Additionally, although Yates Service businesses have always been known for their cleanliness, we have enacted new stringent protocols to promote health and safety for our in-store customers.
For more than half a century, Yates Service has kept a laser focus on providing convenience and an exceptional customer experience to our community. Our businesses and our community have seen a lot in that time on what we now call "Yates Corner," and through understanding and constant communication, I am certain we will get through this newest challenge.
Thank you again for your loyal business,
Yates Service, Inc.